SUPPORT

CRITERIA FOR WARRANTY EXCLUSION

  1. The original serial numbers are removed, altered, or not legible.
  2. The product is damaged during transit and presents scratches, dents, chips, and/or any other damage to the exterior of the product.
  3. The cause of the damage happens to be exposure to incorrect electrical current, voltage, or untoward fluctuations and surges.
  4. The cause of damage happens to be due to an application or use case for which the product was not designed.
  5. Damage occurs due to accident, misuse, neglect, or any force of nature.
  6. The product was used extensively in a commercial setting.
  7. Damage or failure caused by incorrect installation or alteration/modification of product.
  8. Damage or failure caused by: Non-Faster or unauthorized parts, supplies, accessories, or equipment; services performed by unauthorized service companies.

NOTIFICATIONS

  1. From the date of purchase, an extensive warranty covers all quality-related defects found in items sold directly by Faster or Faster’s authorized resellers.
  2. Faster’s limited warranty applies exclusively within the country of purchase, becoming null and void for items transported outside the original country of purchase or directly shipped from an authorized online purchase.
  3. The warranty exclusively applies to genuine Faster products and does not cover normal wear and tear or defects resulting from misuse of the product.
  4. Warranty is for the primary product only and can not be transferred. Any products received during a promotion or giveaway are not covered by this warranty.
  5. Free replacement will be provided if the product fails, provided that it was used in accordance with the instruction manual and other written precautions.
  6. The warranty applies exclusively to the primary product, excluding any additional or complimentary items.
  7. Kindly ensure the safekeeping of your receipt, as this warranty is valid solely for authentic Faster products.
PRODUCT CATEGORYWARRANTY PERIOD
POWER BANK
BATTERY
CHARGER
BLUETOOTH EARPHONE
BLUETOOTH SPEAKER1 YEAR WARRANTY
FLASH DRIVE
WEARABLE DEVICE
WIRED EARPHONE
POWER STRIP6 MONTHS WARRANTY
DATA CABLE
MEMORY CARDLIFE TIME WARRANTY

Warranty is for primary product only. Additional or free of cost products are not covered under warranty.
Please keep well your receipt, this warranty covers only original oraimo products. It is not applicable to normal wear and tear, or any effects or damage caused by misuse of the product.